Terms & Conditions
Terms & Conditions
These Terms and Conditions govern the sale of products by OUSMETICS LTD (“we”, “us”, “our”). By placing an order on this website, you agree to these Terms and Conditions.
1. Company Information
This website is operated by OUSMETICS LTD, registered in England and Wales.
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Company Number: 16649028
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Registered Office: [YOUR UK REGISTERED ADDRESS]
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Phone: +44 7537 105538
2. Products
We sell clothing and fashion products through this website. Product descriptions and images are provided for informational purposes and may be updated at any time.
3. Prices & Payment
Prices are displayed at checkout and include applicable taxes unless stated otherwise.
Payments are securely processed via Stripe. We do not store or have access to your card details.
4. Orders
Order confirmation is sent by email. We reserve the right to refuse or cancel any order in case of availability issues or suspected fraud.
5. Shipping & Delivery
Orders are processed within 1–7 business days.
Estimated delivery time: 5–10 business days depending on location.
Tracking information is provided once shipped.
6. Right of Withdrawal
You have the right to cancel your order within 14 days of receiving the goods, without giving any reason.
To exercise this right, contact: support@velyrra.com
7. Refunds
Refunds are processed to the original payment method within 7–10 business days after approval.
8. Governing Law
These terms are governed by the laws of England and Wales.